Support

We care more about customer success, user success, and value achievement. Adhering to the serving concept of "Deliver Apex Value of Maintenance", from pre-sale to after-sale, from system to implementation, and from value conception to return on investment, ValueApex provides one-stop maintenance management services.

Value Your Maintenance

We can help you to figure out the hidden value of your maintenance department!

Maintenance is still too often seen as a cost, as a mandatory constraint actually. However, the benefits of maintenance software brought by proper maintenance are known:

Assets are available when needed (especially when a "Just-in-time" approach is effective).

Quality problems due to equipment are avoided.

The safety of employees and facilities is ensured.

Environmental risks are neutralized.

Resources necessary to produce (raw material, electricity, water,... ) are kept at their initial levels.

Nevertheless, we have witnessed that this ideal situation is not common in the plant. That is why we offer a free consulting service to help you to figure out which points need to be improved so that your maintenance department could bring optimal value to your site. We custom software for a wide range of industries including oil and gas asset management software, food inventory management system, chemical inventory management software, manufacturing maintenance software, spare parts management software, automotive parts inventory management systems, machine maintenance software, asset management software for electronics, etc.

Objectives of Maintenance Consulting situation

An overall analysis of maintenance management practices;

Comparison with maintenance financial benchmarks and international maintenance standards;

Recommendation and actions to propose based on your current situation;

Free Consulting Agenda

Interview with the maintenance management team- - write and submit Maintenance Management Study Report.

Booking Arrangement

Installation & Implemention

Only 1 month, from project kick off to system go-live for EAMic®

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Implementation Study

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Data Collection

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System Preparation

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Users Training

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Go-live Support

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Implemention Advantages

Implementation Study

In-depth requirements study before implementation.

Data Collection

Implementation includes data collection work in line with related maintenance internal standards.

System Preparation

Sino-Foreign Implementation resource, mostly from maintenance engineering background;

Users Training

Training of all functionalities to different groups of users.

Go-live Support

Shortened Project duration: 1 month for EAMic®.

Training

ValueApex project manager will train the customer maintenance team on EAMic® system features to ensure that users at different levels are familiar with the EAMic® system features and can get up and running.

Depending on the configuration, additional employees external to the maintenance department may be trained, such as the Purchaser and the Stock Keeper and Production employees for maintenance requests. Training will cover every maintenance business functionality of EAMic® (Equipment & Assets machine maintenance software, Requests, work order asset management software, spare parts inventory management software, Engineering, and administration).

For more information on specific training events, please contact ValueApex for more information.

Customer Succcess Support

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Extension Proposal & Feasibility Implementation Analysis

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EAMic® use internal extension advice and implement feasibility analysis.